Last updated: 17/02/2025

Thank you for choosing EV24.africa, a service provided by AUTO24.africa, a product of Africar Group Pty Ltd, located in Sydney, New South Wales, Australia. This privacy policy (“Policy”) describes how EV24.africa and its related companies (“we”, “our”, or “us”) collect, use, and share personal information of consumer users of this website, [Insert Website URL]. This Policy also applies to any of our other websites that post this Policy.

What We Collect

We collect information about you in a range of forms, including personal data. As used in this Policy, “personal data” is as defined in the General Data Protection Regulation, this includes any information which, either alone or in combination with other information we possess, can be used to identify you. We collect information you provide directly to us. For example, we collect information when you use our website, create an online account, contact us, participate in an online survey, use our customer support services, or otherwise communicate with us. This information may include:

  • Personal Information: Your name, address, email address, telephone number, and other contact data.
  • Payment Information: Credit card numbers or other payment details.
  • Vehicle Preference Information: Details about the type of vehicles you are interested in.

How We Use Your Information

We use your personal information as follows:

  • To Provide and Manage the Services You Request: This includes, for example, processing your purchases, providing customer support, and interacting with you via our website.
  • To Improve Our Services: We analyze user behavior to improve our website and services.
  • To Communicate with You: We use your information to communicate with you about our services, to deliver targeted advertisements, and to provide you with promotional offers.

How We Share Your Information

We may share your personal information as follows:

  • Third Parties Designated by You: We may share your personal information with third parties where you have provided your consent to do so.
  • Our Third-Party Service Providers: We may share your personal information with our third-party service providers who provide services such as data analysis, payment processing, information technology and related infrastructure provision, customer service, email delivery, auditing, and other similar services.
  • Corporate Restructuring: We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets.

Cookies and Other Tracking Technologies

We and our third party vendors use cookies and other tracking technologies to manage our website and our services, and to provide an enhanced and more personalized experience for you. You can control the use of cookies at the individual browser level.

Security

We take reasonable steps to ensure that your personal information is treated securely and in accordance with this Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.

International Data Transfers

Information, including information collected in the European Economic Area (“EEA”), may be transferred, stored, and processed by us and our services providers in the United States and other countries whose data protection laws may be different than the laws of your country. We will protect your personal information in accordance with this Privacy Policy wherever it is processed.

Your Rights

You have the right to request access to the personal information we hold about you, to request that it be rectified or deleted, and to request that we restrict the processing of your personal information. In certain jurisdictions, you also have the right to withdraw consent to our processing of your information and the right to data portability. Where we rely on your consent to process personal information, you have the right to withdraw that consent at any time.

Changes to This Privacy Policy

We may change this privacy policy. If we make any changes, we will change the Last Updated date above.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].